At some point in a company’s lifespan, almost every business across Australia will invest huge amounts of time and money into training their staff, in the hope that this will be effective in influencing their behaviour for the better.
However, research has found that the vast majority of information gained by training is totally unlearned within just four months of the training taking place.
How can this be happening?
Well, it’s probably because the way that we measure the effectiveness of our training techniques is inaccurate. The way that most trainers judge the success of their training session is to have participants complete a survey, gauging their satisfaction. But satisfaction and effective training are totally different ball games. Learning and doing are not the same.
Fortunately, for all those trainers out there hoping to improve the effectiveness of their training and assessment service, we’ve compiled a list of our top tips:
1. Precede training with participant engagement
In order to maximise participants’ learning, it’s important to engage them in thought-provoking activities prior to the training. This opens them up to new ideas and makes them reflect on their past performance. That way, before the training course has even begun, participants have identified the areas in which they’d like to grow and will be focused whilst learning.
2. Ensure your training is fully customised
Your audience can tell if your training is generalised and will respond with a lack of engagement. Avoid participant rejection by customising all aspects of your training; from the language, to the examples you use, to the structure. This way, your participants will relate better to what you’re teaching them and then be able to translate it into their day-to-day behaviour more easily.
3. Have a strategic objective before beginning your session
A common mistake that many trainers make is to believe that the objective of their training session is for participants to “learn”. What are they learning? If you aren’t specifically aiming to stimulate a change in skillset, mindset or behaviour then you’re limiting the depth to which your training can benefit both you and your students.
4. Create a connection between your training and the real world
Often, training course participants struggle to reap maximum benefit from their training sessions because they can’t apply what they’re learnt in a sterile classroom environment to the fast-paced real world. It’s much easier to practice a skill in the safety of the classroom than on the job. Try to stimulate real-world situations within your training by asking participants to role play or discuss what they’re learning in terms of their real-life problems.
5. Don’t end the learning when the training session ends
In order to ensure your participants remain engaged with your content, you need to implement post-training reinforcement. This means checking in with your participants, reinforcing what they’ve learnt and hosting group support sessions.
Another tried and tested way to improve the effectiveness of your training and assessment course is to upskill yourself so you’re up to date with all the latest industry standards. Trainwest are one of WA’s leading RTO’s and we specialise in training the trainers, so you’re guaranteed to be receiving only the best personlised service.
Become a better trainer today with our double diploma in TAE50111 in Vocational Education and Training and TAE50211 in Training Design and Development. Our next course starts on the 19th of October so enrol now to secure your place!