TLI21616 Certificate II in Warehousing Operations


Certificate II in Warehousing Operations

This qualification reflects the role of individuals working in the transport and logistics in general warehousing and storage.


The TLI21616 Certificate II in Warehousing Operations qualification reflects the role of individuals working in the transport and logistics in general warehousing and storage. It involves a range of tasks involving known routines and procedures, and taking some accountability for the quality of work outcomes.

Job roles and titles vary across different industry sectors, however possible job titles relevant to this qualification include:

  • Warehouse officer
  • Storage and Logistics officer

Students complete sixteen (16) units of competency, three (3) of which are mandatory with the other thirteen (13) units being elective.



There are no prerequisites for this course.

Units of competency:

Whilst students have a choice in the units they complete for their qualification, the following is a typical group of units selected by industry:

Mandatory Units:

  • TLIF0001 Apply chain of responsibility legislation, regulations and workplace procedures
  • TLIF1001 Follow work health and safety procedures
  • TLIL1001 Complete workplace orientation/induction procedures

Elective Units:

  • BSBCUS201 Deliver a service to customers
  • TLIA2009 Complete and check import/export documentation
  • TLIA2012 Pick and process orders
  • TLIA2013  Receive goods
  • TLIA2020  Replenish stock
  • TLIA2022  Participate in stocktakes
  • TLIB1030  Undertake general site maintenance
  • TLID2013  Move materials mechanically using automated equipment
  • TLIE0002  Process workplace documentation
  • TLIE2001  Present routine workplace information
  • TLIE2007  Use communications systems
  • TLIF2006  Apply accident-emergency procedures
  • TLILIC0003  Licence to operate a forklift truck


Self-paced learning:

You receive hard/soft copy learner guides and assessments to complete. It is your responsibility to return the completed assessments to Trainwest.


All training is conducted online, through Trainwest’s eLearning portal. Assessments are submitted directly through the eLearning portal.

Hard copy learner guides can be purchased for an additional cost. As a self-directed student, you receive ongoing remote support from Trainwest trainers. This may be in the form of telephone, email or digital communication tools such as Skype, Teams, or GoToMeetings.

Face-to-Face training can be arranged at an additional fee.

Workplace Traineeship:

Training is delivered fully or partially in the workplace and depending on the qualification can take between six months to two years to complete. Trainwest undertakes monthly visits to the workplace as part of training process for all trainees.

Trainwest will work with you to deliver the training in an environment which promotes active learning with minimal impact to you as an employer to ensure its business as usual.


  • $2500 Classroom or Face-to-face training
  • $1500 Self-paced learning
  • $1200 eLearning
  • Jobs & Skills WA Subsidised Training –
    Please note – The Student tuition fees are indicative only and are subject to change given individual circumstances at enrolment. Additional fees may apply such as Student service and resource fees.

    • $1040.00 (non-concession)
    • $310.40 (concession)

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Interest free payment plans

Trainwest has interest free payment plans available for this qualification. For terms and conditions refer to Trainwest Student Information Handbook or contact us.


Course Dates

Course dates are subject to change.

Trainwest will provide you with the skills, knowledge and practices to get the job done.

You can get in touch with us on our contact form, by email, or by phone on 1300 938 411. The Trainwest team are always here to discuss your training requirements in Perth, regional WA or throughout Australia.

COVID-19 Announcement

The Trainwest Office will be open from Monday 8th February following strict guidelines as directed from the WA Department of Health in relation to COVID19 for infection prevention.