COURSES

FNS30115 Certificate III in Financial Services

FNS30115

Certificate III in Financial Services

This qualification reflect the job role of entry level employees working across the entire financial services industry who perform duties relating to administrative, clerical and customer service roles in banking, credit management, insurance and retail financial services.

Overview

The FNS30115 Certificate III in Financial Services qualification reflect the job role of entry level employees working across the entire financial services industry who perform duties relating to administrative, clerical and customer service roles in banking, credit management, insurance and retail financial services. Individuals at this level apply knowledge and skills to demonstrate autonomy and judgement and to take limited responsibility in known situations under general supervision.

Job roles and titles vary across different industry sectors, however possible job titles relevant to this qualification include:

  • Bank Clerk
  • Insurance officer

Students complete thirteen (13) units of competency, four (4) of which are mandatory with the other nine (9) units being elective.

Units

Pre-requisites

There are no prerequisites for this course.

Units of competency:

Whilst students have a choice in the units they complete for their qualification, the following is a typical group of units selected by industry:

Mandatory Units:

  • BSBWHS201 Contribute to health and safety of self and others
  • BSBWOR203 Work effectively with others
  • BSBWOR204 Use business technology
  • FNSINC301 Work effectively in the financial services industry

Elective Units:

  • BSBCUE203 Conduct customer engagement
  • BSBCUS301 Deliver and monitor a service to customers
  • FNSACC313 Perform financial calculations
  • FNSASIC301 Establish client relationship and analyse needs
  • FNSRTS305 Process customer accounts
  • FNSRTS306 Process customer transactions
  • BSBFIA303 Process accounts payable and receivable
  • BSBWOR301 Organise personal work priorities and development
  • BSBRKG304 Maintain business records

Delivery

Self-paced learning:

You receive hard/soft copy learner guides and assessments to complete. It is your responsibility to return the completed assessments to Trainwest.

eLearning:

All training is conducted online, through Trainwest’s eLearning portal. Assessments are submitted directly through the eLearning portal.

Hard copy learner guides can be purchased for an additional cost. As a self-directed student, you receive ongoing remote support from Trainwest trainers. This may be in the form of telephone, email or digital communication tools such as Skype, Teams, or GoToMeetings.

Face-to-Face training can be arranged at an additional fee.

Workplace Traineeship:

Training is delivered fully or partially in the workplace and depending on the qualification can take between six months to two years to complete. Trainwest undertakes monthly visits to the workplace as part of training process for all trainees.

Trainwest will work with you to deliver the training in an environment which promotes active learning with minimal impact to you as an employer to ensure its business as usual.

Fees

  • $3000 Classroom or Face-to-face training
  • $1500 Self-paced learning
  • $1200 eLearning
  • Jobs & Skills WA Subsidised Training –
    Please note – The Student tuition fees are indicative only and are subject to change given individual circumstances at enrolment. Additional fees may apply such as Student service and resource fees.

    • $1365.00 (non-concession)
    • $407.40 (concession)

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Interest free payment plans

Trainwest has interest free payment plans available for this qualification. For terms and conditions refer to Trainwest Student Information Handbook or contact us.

Calendar

Please contact the Trainwest team for course availability and enrolment.

Trainwest will provide you with the skills, knowledge and practices to get the job done.

You can get in touch with us on our contact form, by email, or by phone on 1300 938 411. The Trainwest team are always here to discuss your training requirements in Perth, regional WA or throughout Australia.