BSB30115 Certificate III in Business


Certificate III in Business

This qualification reflects the role of individuals who apply a broad range of administrative competencies in varied work contexts, using some discretion and judgement. They may provide technical advice and support to a team.


What is the BSB30115 Certificate III in Business?

This qualification reflects the role of individuals in a senior admin role working in any business or workplace.

It is a great choice and suits individuals in a variety of administrative positions who apply a broad range of administrative competencies in varied work contexts, using some discretion and judgement. They may provide technical advice and support to a team, often with some supervisory or subject matter expert capacity.

Job roles and titles vary across different industry sectors, however possible job titles relevant to this qualification include:

  • Administration Officer
  • Senior Data entry operator
  • Office senior

Students complete 12 units of competency, one of which is mandatory with the other 11 units being elective. This training course aims to enhance employability and promotional opportunities, by building a varied range of useful office and business skills including but not limited to: communication, technology, office tasks, teamwork and self-management.

Note: This qualification has been superseded and is subject to an extended transition period. All training, assessment and issuance must end by 19 April 2022. This qualification is superseded by the BSB30120 Certificate III in Business.



There are no prerequisites for this course.

Units of competency:

Whilst students have a choice in the units they complete for their qualification, the following is a typical group of units selected by industry:

  • BSBCUS301 Deliver and monitor a service to customers
  • BSBWOR201 Manage personal stress in the workplace
  • BSBADM307 Organise schedules
  • BSBITU313 Design and produce digital text documents
  • BSBITU306 Design and produce business documents
  • BSBITU314 Design and produce spreadsheets
  • BSBWOR301 Organise personal work priorities and development
  • BSBDIV301 Work effectively with diversity
  • BSBADM311 Maintain business resources
  • BSBINM301 Organise workplace information
  • BSBITU312 Create electronic presentations
  • BSBWHS302 Apply knowledge of WHS legislation in the workplace


Self-paced learning:

You receive hard/soft copy learner guides and assessments to complete. It is your responsibility to return the completed assessments to Trainwest.


All training is conducted online, through Trainwest’s eLearning portal. Assessments are submitted directly through the eLearning portal. Hard copy learner guides can be purchased for an additional cost. As a self-directed student, you receive ongoing remote support from Trainwest trainers. This may be in the form of telephone, email or digital communication tools such as Skype, Teams, or GoToMeetings. Face-to-Face training can be arranged at an additional fee.

Workplace Traineeship: 

Training is delivered fully or partially in the workplace and depending on the qualification can take between six months to two years to complete. Trainwest undertakes monthly visits to the workplace as part of training process for all trainees.

Trainwest will work with you to deliver the training in an environment which promotes active learning with minimal impact to you as an employer to ensure its business as usual.


  • $3000 Classroom or Face-to-face training
  • $1500 Self-paced learning
  • $1200 eLearning
  • Jobs & Skills WA Subsidised Training –
    Please note – The Student tuition fees are indicative only and are subject to change given individual circumstances at enrolment. Additional fees may apply such as Student service and resource fees.

    • $1365.00 (non-concession)
    • $407.40 (concession)

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Interest free payment plans

Trainwest has interest free payment plans available for this qualification. For terms and conditions refer to Trainwest Student Information Handbook or contact us.


Course Dates

Course dates are subject to change.

Trainwest will provide you with the skills, knowledge and practices to get the job done.

You can get in touch with us on our contact form, by email, or by phone on 1300 938 411. The Trainwest team are always here to discuss your training requirements in Perth, regional WA or throughout Australia.

COVID-19 Announcement

The Trainwest Office will be open from Monday 8th February following strict guidelines as directed from the WA Department of Health in relation to COVID19 for infection prevention.